My first exposure to the possibilities of retail had come in 1939, when our family happened to move nextdoor to a guy named Hugh Mattingly. He had been a barber inOdessa,Missouri, before he and hisbrothers started a variety store chain which had grown to around sixty stores by that time. I would talkwith him about merchandising, how to do it, and how well it was working out for him. He took an interestin me, and later even offered me a job. "Yes. I have just learned that he was found dead in his office, the lights turned on, and with a note left by him to his wife. It's very sudden." 丁香五月啪啪,激情综合,色久久,色久久综合网, "It was one of the few times we ever saw the chairman use his prerogative and say, 'We are going to dothis.' It was a new kind of proposition for Wal-Mart. At first we thought we were going to run everythingfrom Nashville, as a separate division. Then we changed our minds and decided to close all their officesdown and bring everything over here. It was the furthest out we'd ever been geographically, and, lookingback, I guess the decision to run it from here had a big influence on how we've run the company eversince, with all the regional managers based in Bentonville. "Really it's a pretty simple philosophy. What you have to do is just draw a line in the dirt, and force thebureaucracy back behind that line. And then know for sure that a year will go by and it will be backacross that line, and you'll have to do the same thing again."I guess one reason I feel so strongly about not letting egos get out of control around Wal-Mart is that alot of bureaucracy is really the product of some empire builder's ego. Some folks have a tendency tobuild up big staffs around them to emphasize their own importance, and we don't need any of that atWal-Mart. If you're not serving the customer, or supporting the folks who do, we don't need you. Whenwe're thinking small, that's another thing we're always on the lookout for: big egos. You don't have tohave a small ego to work here, but you'd better know how to make it look small, or you might wind up introuble.