Then he finds out that the associates are just stealing rampant throughout the store, and letting thecustomers steal too because no one has set any controls. No one was checking on the refunds. No onewas checking on the layaways. No one was even checking on the cash registers. If you wanted to steal,you knew you wouldn't get caught. So they started checking on all those things, and they started talkingabout integrity, and they talked about improving sales. Within a year and a half, this store was turnedaround completely. The shrink was down to 2 percent. It started turning a profit, and when I went inthere to visit I think it was one of the proudest moments I've had in forty years of visiting almost twothousand stores. It was just an unbelievable job of an action-oriented, right-thinking motivator stepping inand saving a horrible situation. Chapter 11 鈥淭he Claverings鈥? pk10 6码二期计划 The town itself had several small department stores, including, as I mentioned earlier, a Penney's and fora while that little Eagle Store I opened up. It also had a couple of good variety storesmine and JohnDunham's Sterling Store. There were drugstores, hardware stores, tire and auto storeslike Firestone andWestern Autoand little family grocery stores. In lots of little towns, you didn't even have many one-stopgroceries. You might have one shop that specialized in butchering meat, another that carried good freshvegetables, and maybe another that would wring a chicken's neck and dress it for you right there behindthe counter while you waited. DAVID GLASS: I won't analyze my own feelings on the subject; I will quote the words of a man at whose feet it was my happiness to sit sometimes when I was a lad at Oxford. Canon Mozley has not shrunk from facing the great problem of spiritual life in this world鈥攐f an invisible after-existence upon the earth when the body is dust. 'Is the mother of our Lord now existing?' he asks, and answers, 'Yes. I believe that all fathers, mothers, sons, and daughters are now existing. Nature has disposed of their bodies as far as we can trace her work; but their souls remain. So I read in Homer, in Virgil, and in the New Testament. This existence I am permitted to believe is a conscious and active existence.' Canon Mozley, the man who wrote those words, and much more in the same strain, was not an idle visionary. If he could afford to believe in the presence of the dead among us, why, so can I. And I believe that Gregory the Great has whispered at the ear of many a Holy Father in the long line of his successors, and has influenced many a Cardinal's vote, and has been an invisible power in many a council. Then there's the World Championship Moon Pie Eating Contest. While Ron and Ferold were helping me run the company, and well before David joined us in themid-seventies, Jack Shewmaker was coming on strong as a big talent. He had done a fantastic job inopening stores. Jack had been the manager of a Kroger SuperCenter which was a concept combininggroceries and general merchandise not unlike our own supercenters today. So he had been a merchant,but he wasn't overly experienced when I hired him. He was in that first wave of college men I had startedto hire, and, being a graduate of Georgia Tech, he had that engineer's love of systems and organizationthat we were still badly in need of. By now, I was really surrounding myself with guys who were good atall the things I tended to just sluff off, like organizing the company to handle the growth explosion we hadstarted. If I hadn't gone after those folks, and kept on doing it, we would have come apart somewherethere in the seventies, or we certainly wouldn't have been able to pull off our really incredible expansion inthe eighties. Getting an early start on all these systems, building a foundation for our distribution centerdevelopment, starting to put data processing into the stores, really saved our bacon later on. "I was out on a date with another fellow, and it was the first time I'd ever been bowling. I had just rolledthe ball and when I came back to the seats they were those old wooden theater chairsSam had his legup over the armrest of one of them, and he smiled at me and said, corny as it was, "Haven't I met yousomewhere before" We discovered that he had dated a girl I knew in college. Later on, he called meand asked me for her number, and I think maybe he even went out with her. But pretty soon, he and Iwere going out together. My whole family just fell in love with him, and I always said he fell in love asmuch with my family as he did with me."When Helen and I met and I started courting her, I just fell right in love. She was pretty and smart andeducated, ambitious and opinionated and strong-willed with ideas and plans of her own. Also, like me,she was an athlete who loved the outdoors, and she had lots of energy.